Founded in 2007, HX-Systems is fast becoming the leading Wireless Internet Service Provider in the greater Helderberg region. Registered with the Wireless Access Providers Association, HX-Systems is a privately owned business, not part of any conglomerate, and prides itself in providing clients with Fast Uncapped Internet and quality personal service. Situated in Somerset West, we distribute our Internet from a Fiber Optic Line to several high sites, providing coverage to households and businesses in Strand, Somerset West, Gordon’s Bay, Sir Lowry’s Pass Village, Croydon, Macassar, Stellenbosch & surrounding areas. HX-Systems covers as far as up to Cape Town Airport industria from Somerset West.
The main advantages of our service is that we offer a Synchronous service, meaning your upload and download speeds are the same, with a Contention Ratio of 1:1 for increased speeds. We offer a range of services from fair usage to unrestricted packages to with low monthly payments, no hidden costs, and no contract tie-ins, with the benefit of a dedicated service & direct helpline. Our clients are able to track their usage on our radius server and we endeavour to always inform our clients via real-time updates on Twitter or Facebook regarding service interruptions.
HX-Systems works together with proven partners and is able to fulfil the requirements of the European and South African communities. Our staff provide support in English, Afrikaans and German to ensure client satisfaction at the highest degree. We attach great importance to customer service, because with us: The Customer is King.
To deliver high speed, reliable wireless internet to homes and businesses in Helderberg, backed up by excellent service, to ensure our customers are connected 24 / 7 / 365.
- Excellence – to be the best in all we do
- Teamwork – to find our strength in unity
- Trust – in our colleagues and suppliers and to act with integrity
- Communication – to share knowledge and empower our colleagues, suppliers and customers
- Customer Focus – to acknowledge and service our partners in growth
- Continuous Improvement – to become and remain the best in industry