Why fibre? Fibre Broadband gives you super fast internet and the freedom to build a smart home and business. Link all your devices, stream high definition movies without buffering, work seamlessly from home and empower yourself with a robust security network.
In order to secure your HX.Fibre connection to your home, follow the three steps below:
STEP 1: PLACE YOUR PREFERRED SPEED PACKAGE ORDER WITH US
(*Timeline: Variable – provided that your home has fibre coverage)
Choose from any of our capped or uncapped packages, starting from only R 399. We have month-to-month or 24-month contracts available to suit any need.
Once your order is placed, we create your account with Openserve.
STEP 2: OPENSERVE FIBRE INSTALLATION AT YOUR HOME
(*Timeline: Approximately 10 to 20 working days from order)
Upon account registration, Openserve will contact you to arrange a suitable date to install the fibre connection at your home. On installation date, Openserve will pull in fibre into your home via available channels, and place a connection point or router in your home. You are now 1 final step away from getting connected.
STEP 3: FINAL INSTALLATION AND PROGRAMMING
(*Timeline: Approximately 5 working days from Openserve installation)
Once Openserve is done, we are informed by Openserve as well as the client, and we install a final wireless router. All that’s left for you to do is connect and SURF!
*Please note that the timeline is a pure estimate from the average installation. Each installation is unique, and could take longer or be much faster.
Should you require any additional wireless coverage in your home, we can do free assessments and quotes.
Should you need help call us on 021 300 0033 or contact us by email